Return & Refund Policy

Thanks for shopping at Stone Cold Brewery. If you are not entirely satisfied with your purchase, we’re here to help.


Returns

You have 30 (change this) calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.


Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.


Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non¬refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.


Return & Refund Policy

To place a refund, return or exchange request for an order placed with Stone Cold Brewery, You would need to contact Stone Cold Brewery via email at [email protected] or by phone 01423 209015

Please have your order number available and provide a reason for your request in order to speed up your refund process.
Refund, returns or exchanges request are accepted up to 30 days from the date of placing the Order with Stone Cold brewery.

You may submit a request to cancel your order on the same day the order was placed. Please note that if the Order is already shipped or delivered we will not be able to approve the cancellation request.